Industry
Healthcare Software Development Services
Regulatory context
- HIPAA
- HITECH
- GDPR
- SOC 2 Type II
- HITRUST-aligned
- WCAG 2.1 AA
We build the technical controls and produce audit evidence. We are engineers, not regulatory counsel — that boundary is one we state explicitly.
About our work in Healthcare & Life Sciences
Healthcare software is judged by clinicians in the middle of a shift, and that context is unforgiving. A workflow that adds four clicks per patient adds hours across a week. An interface that requires reading rather than scanning gets bypassed. A system that is slow at 3pm on a Monday gets worked around, and the workaround becomes the process. The clinical usability bar is higher than in almost any other sector, and it is not met by good visual design alone.
We build patient-facing and clinician-facing systems: patient portals and access platforms, telehealth and remote monitoring, clinical workflow and care coordination tools, practice and revenue cycle systems, and the integration layers that connect them to electronic health records. Across all of it, the constraint that shapes architecture most is interoperability — healthcare data lives in systems that were not designed to share it, and getting it to move correctly is usually the bulk of the engineering effort.
We work with HL7 v2 for the substantial installed base that still runs on it, FHIR R4 for modern APIs, and the SMART on FHIR authorisation model for applications launching inside an EHR context. Integration with Epic, Cerner and Meditech is common, and we plan around their specific realities — App Orchard and equivalent programmes, sandbox availability, and health system IT review cycles that are measured in months rather than weeks.
On privacy, HIPAA is a floor rather than a target. We build with minimum-necessary access enforced at the data layer, audit logging of every PHI access, encryption at rest and in transit with key management separated from application access, de-identification pipelines for analytics and research, and business associate agreements in place before any data moves. Where a system touches clinical decision-making we design human oversight explicitly, because the appropriate role for software there is to inform a clinician, not to replace their judgement.
What we hear
The problems that come up repeatedly
Not a generic list of industry trends — these are the specific things clients in this sector bring us.
Clinical time is the scarcest resource
Every extra click multiplies across hundreds of patient interactions per week. Workflows that add friction get worked around.
Data lives in systems built not to share
EHR integration is usually the largest engineering effort in a healthcare project, and health system IT review adds months.
Privacy obligations shape architecture
Minimum-necessary access, PHI audit logging and de-identification cannot be layered on afterwards without a rebuild.
Patients span the entire digital literacy range
The same portal serves a 25-year-old on a phone and an 80-year-old on a decade-old tablet — accessibility is not optional here.
What we build
Capabilities for healthcare & life sciences
EHR interoperability
HL7 v2, FHIR R4 and SMART on FHIR integration with Epic, Cerner and Meditech, including launch context and scoped authorisation.
Patient access platforms
Portals, scheduling, results delivery and secure messaging built to WCAG 2.1 AA so they work across the full patient population.
Telehealth and remote monitoring
Video consultation, device data ingestion, triage workflow and clinical escalation paths with proper audit.
PHI governance by design
Minimum-necessary enforcement at the data layer, complete PHI access audit trails, and de-identification pipelines for analytics.
Clinical AI with oversight
Documentation assistance, summarisation and triage support designed to inform clinicians, with the human decision point preserved and logged.
Proof
Healthcare work
A patient portal designed for the patients who struggle most with portals
A rebuilt patient portal with WCAG 2.1 AA conformance, FHIR integration and plain-language results — activation rose from 23% to 67%.
- Patient portal activation rate
- 23% → 67%Patient portal activation rate
- Reduction in routine call volume
- 41%Reduction in routine call volume
- Verified across all patient flows
- WCAG 2.1 AAVerified across all patient flows
Services
What we are usually asked for here
Custom Web Application Development
Bespoke web platforms built for scale, speed and long-term ownership.
Learn moreAPI Development & Integration
Well-designed APIs and integrations that make your systems talk reliably.
Learn moreAI/ML Solutions & Integration
Machine learning and LLM systems that survive contact with production.
Learn moreCybersecurity Consulting & Audits
Findings you can act on, prioritised by real exploitability.
Learn moreAnswers
Healthcare & Life Sciences — common questions
Building in healthcare?
Tell us what you are working on. If we know the domain, discovery is faster and cheaper — and if we do not, we will say so.