Data & AI
Data Engineering and Analytics Services
About Data Engineering & Analytics
The symptom is always the same: two people bring two numbers for the same metric to the same meeting, and the next forty minutes are spent on reconciliation instead of decisions. The cause is rarely a bad dashboard. It is that the metric was defined three times in three tools, that pipelines fail silently, that nobody owns the definition of an active customer, and that the warehouse has accumulated a decade of undocumented logic.
We build data platforms where the definition lives in one place and everything downstream inherits it. Ingestion is handled by managed connectors where they exist and custom extractors where they do not, all landing raw and immutable so you can always reprocess. Transformation runs in dbt with a layered model — staging, intermediate, marts — where business logic is version-controlled, tested, documented and lineage-traced. Metrics are defined once in a semantic layer so the BI tool, the reverse-ETL sync and the notebook all agree by construction.
Quality is enforced rather than hoped for. Freshness, volume, uniqueness, referential integrity and distribution tests run on every model, with failures routed to an owner and surfaced on the dashboards that depend on them, so consumers see a stale badge rather than a wrong number. Pipelines are idempotent and backfillable, because you will need to reprocess history and it should not be an adventure.
We also handle the governance layer that becomes mandatory as the platform matures: column-level lineage, PII classification and masking policies, role-based access aligned to your organisation, retention rules that satisfy GDPR and similar regimes, and a cost model so the warehouse bill stays proportionate to the value it produces.
Why it matters
What you get
One definition per metric
A semantic layer means the dashboard, the export and the notebook cannot disagree — because they resolve to the same definition.
Tested, documented transformations
dbt models with schema tests, lineage graphs and generated documentation, so logic is reviewable and changes are safe.
Failures that announce themselves
Freshness, volume and integrity tests on every model, with alerts routed to an owner and staleness surfaced to consumers.
Reprocessable by design
Immutable raw storage plus idempotent, backfillable pipelines — so history can be corrected without a rescue project.
Governance and cost control
Column-level lineage, PII masking, role-based access, retention policy, and warehouse spend monitored per team and per model.
How we deliver
Our process for this work
Adapted to this service specifically — not a generic five-box diagram.
- 01
Data audit & metric inventory
2–3 weeksSource inventory, current metric definitions and their conflicts, quality profiling, and agreement on which definition is authoritative.
- 02
Architecture & modelling
2–3 weeksWarehouse selection, layered model design, semantic layer definition, and the governance and access model.
- 03
Pipeline build
4–12 weeksIngestion connectors, transformation models with tests, orchestration and alerting, and historical backfill.
- 04
Enablement
2–4 weeksAnalyst training on the model, documentation, contribution guidelines, and an ownership model for definitions.
- 05
Operate & extend
OngoingNew source onboarding, model evolution, cost optimisation, and quarterly data quality review.
Proof
Where we have done this
Scaling a B2B SaaS platform through 8x growth without a rewrite
Targeted performance and isolation work absorbed 8x tenant growth, cut p95 latency 78%, and took deployment from fortnightly to daily.
- Reduction in p95 API latency
- 78%Reduction in p95 API latency
- Deployment frequency
- 14 days → 1 dayDeployment frequency
- Tenant growth absorbed
- 8xTenant growth absorbed
A supply chain control tower that surfaces exceptions before they land
A real-time visibility platform unifying 19 carrier feeds, with predictive ETAs and exception routing that reaches an operator while options still exist.
- Reduction in late-delivery penalties
- 61%Reduction in late-delivery penalties
- Systems an operator monitors
- 19 → 1Systems an operator monitors
- Average earlier exception detection
- 4.5 hrsAverage earlier exception detection
Answers
Data Engineering & Analytics — common questions
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Learn moreThinking about data engineering & analytics?
Tell us the problem rather than the solution. A 30-minute call is usually enough for both of us to know whether this is the right service and whether we are the right team.